This regulation constitutes the legally required terms and conditions for the provision of services by electronic means and specifies, in particular, the rules and conditions for using the website available at tajnekomplety.pl, owned by the Tymoteusz Karpowicz Foundation for Culture and Education with its registered office in Wrocław, including placing orders for products available for sale through this website.

§ 1
DEFINITIONS

1. STORE – the online store available at: www.tajnekomplety.pl
2. REGULATIONS – these regulations, together with their appendices, governing the operation of the Store and providing information on the obligations and rights of Users and the Service Provider.
3. SERVICE PROVIDER – the Tymoteusz Karpowicz Foundation for Culture and Education with its registered office in Wrocław, ul. Probusa 9/4 Wrocław 50-242, entered in the register of entrepreneurs kept by the DISTRICT COURT FOR WROCŁAW-FABRYCZNA IN WROCŁAW, VI ECONOMIC DEPARTMENT OF THE NATIONAL COURT REGISTER under KRS number: 0000333054, NIP 8982161630, REGON 021026180. The Service Provider is also a party to the Sales Agreement and the Service Provision Agreement.
4. USER – a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity, a legal person or an organizational unit without legal personality using the Store, including making purchases through the Store or using Services available within the Store.
5. CONSUMER – a natural person with full legal capacity, and in cases provided for by law, also a natural person with limited legal capacity, using the Store, including making purchases in the Store, for purposes not directly related to their business or professional activity; a Consumer within the meaning of these Regulations is also considered to be a natural person concluding a Sales Agreement directly related to their business activity, which, however, is not of a professional nature for that person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
6. SALES AGREEMENT - a product sales agreement, including an agreement for the supply of Digital Content, concluded between the Service Provider and the User remotely, through the Store.
7. ORDER – an offer to conclude a Sales Agreement submitted by the User through the Store.
8. PRODUCT – any goods offered by the Service Provider, including Digital Content, purchased by the User through the Store.
9. DIGITAL CONTENT – data generated and delivered in digital form (e.g., ebook, audiobook).
10. PRODUCT INFORMATION – information about the Product, located next to each Product, describing the most important features and characteristics of a given Product, allowing the User to familiarize themselves with its properties.
11. SERVICES – services provided electronically, as defined in § 11 sec. 1 of the Regulations, constituting functionalities of the ICT and IT system enabling the Service Provider to offer the User specific technical solutions, without the simultaneous presence of the Parties (remotely), by transmitting data at the individual request of the User, transmitted and received using devices for electronic processing, including digital compression, and data storage, which are entirely broadcast, received or transmitted via a telecommunications network within the meaning of the Act of 16 July 2004 - Telecommunications Law (Journal of Laws 2004 No. 171, item 1800, as amended).
12. CART – a form of storage (remembering by the Store) of Products selected by the User in order to complete an Order.
13. FORM – a technical system located in the Store, being an element of the User's ordering process by filling in the available fields with the User's data necessary to conclude a Sales Agreement.
14. REGISTRATION – the process of creating a User Account in the Store.
15. ACCOUNT – an individual administrative panel of the User available after Registration and logging in to the Store, identified by a login and password, enabling in particular faster and easier placement of Orders, remembering previous settings and information provided by the User (e.g., delivery address) or gaining access to the Order history.
16. APPENDICES – information on the right to withdraw from the Sales Agreement and a sample form for withdrawing from the Sales Agreement.

§ 2
GENERAL PROVISIONS

1. The Regulations are prepared in Polish and constitute a model contract for the Sales Agreement and the Service Provision Agreement, which are contracts concluded remotely, i.e., without the simultaneous presence of both parties. These Regulations are prepared in accordance with generally applicable provisions of Polish law.
2. The subject of the Store's activity is retail sale of Products.
3. Sales are conducted within and outside the borders of the Republic of Poland.
4. Subject to the third sentence below, all Products offered in the Store are brand new, free from physical and legal defects, and have been legally introduced into circulation on the Polish market. The above information is equivalent to the Service Provider's commitment to deliver Products free of defects to the User. Products with minor physical defects (scuffs, creases, minor cover damage, etc.) may also be available in the Store - in such a case, information about the existence and type of defect is provided in detail in the Product Information.
5. Information about Products presented on the Store's websites does not constitute an offer within the meaning of the provisions of the Act of 23 April 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93, as amended), but constitutes an invitation for Users to submit offers to conclude a Sales Agreement.
6. For each Product offered for sale in the Store, the Service Provider provides the current, applicable price. Prices are expressed in Polish zlotys and include VAT. In the event that the Service Provider informs about a price reduction for a given Product, in addition to information about the reduced price, the Service Provider also provides information about the lowest price of that Product that was in effect within 30 days before the reduction was introduced. If a given Product is offered for sale for a period shorter than 30 days, in addition to information about the reduced price, information about the lowest price of that Product that was in effect from the date the Product began to be offered for sale until the date the reduction was introduced is also displayed.
7. The User may contact the Service Provider through the following communication channels:
   a) in writing, to the address: Księgarnia Tajne Komplety, Przejście Garncarskie 2, Wrocław 50-107
   b) by email to: tajnekomplety@fundacja-karpowicz.org;
   c) by phone at: (+48) 717142380.
8. Communication with the Service Provider by the User may involve costs for the User resulting from agreements concluded by the User with third parties for the possibility of using specific forms of remote communication (e.g., fees for telephone calls or data transfer). The Service Provider does not charge any additional fees or benefits for the ability to communicate with them in the manner indicated in section 7 above.
9. In matters not regulated by these Regulations, relevant provisions of law applicable in the territory of the Republic of Poland apply, in particular the Act of 23 April 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93, as amended), the Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827, as amended), the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws 2022.144.1204, as amended), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
10. All rights to the Store, including copyrights and other intellectual property rights to its name, internet domain, website, as well as to the templates, forms, logos placed on the Store's website belong to the Service Provider or authorized third parties, and their use by the User may only take place in a manner specified and consistent with the Regulations or with the separate consent of the Service Provider, expressed in writing under pain of nullity.
11. None of the provisions of these Regulations are intended to and should not be interpreted as excluding or limiting any rights of a User who is also a Consumer, arising from absolutely applicable legal provisions. In the event of inconsistency between the provisions of these Regulations and the above provisions, those provisions shall prevail.

§ 3
ORDERS

1. An Order constitutes an offer within the meaning of the provisions of the Act of 23 April 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93, as amended), submitted to the Service Provider by the User.
2. Subject to the next sentence, the User has the option to place an Order through the Store without registering or may register when placing an Order, on the terms described in § 4 sec. 2 lit. c) of the Regulations. If the Order includes Digital Content, registration and account creation are mandatory - this information is always provided to the User in the Product Information.
3. To place an Order, the User should perform the following actions:
   1) select the Product they wish to purchase and add it to the Cart;
   2) from the "Cart" tab, select the delivery country, delivery type, and payment method; at this stage, the User can also enter a discount code, or select other options available to the User in the Store when placing the Order (e.g., selection of offered freebies);
   3) choose one of the forms for placing an Order (from the Cart level or in the next stage of placing the Order), whereby a User who has an Account can log in to the Account at this stage, and a User who does not have an Account can register or place an Order without registering, subject to sec. 2 above;
   4) fill in the Form, entering the data necessary for placing and fulfilling the Order, such as: first name, last name, possibly company name, email address, phone number, delivery address, data for issuing a VAT invoice and, depending on the chosen delivery method and payment, select available detailed options for delivery and payment (e.g., selection of a parcel locker), or indicate comments for the Order; for Users with an Account, the data necessary to fulfill the Order are automatically supplemented based on the data provided during Registration;
   5) mark the declarations required for placing and fulfilling the Order, including those concerning the acceptance of the provisions of the Regulations; at this stage, the User can also make additional declarations, not directly related to the fulfillment of the Order, e.g., regarding newsletter subscription;
   6) select the "Order and pay" option; at this moment, the User places the Order;
   7) if the "payment on delivery" option is not selected - make payment for the Products, in accordance with the payment method selected during the ordering process.
4. After placing an Order, the User receives an email from the Service Provider confirming the order and containing its summary, sent to the email address provided by the User. The message mentioned above is automatically generated by the system and does not constitute acceptance of the Order by the Service Provider for fulfillment.
5. After the Service Provider verifies the submitted Order, and in the case of a User placing an Order with an upfront payment option, additionally after the payment is credited to the Service Provider's bank account, the Service Provider sends an email to the User confirming the acceptance of the Order for fulfillment. At this point, a Sales Agreement is concluded between the User and the Service Provider.
6. If the Service Provider cannot fulfill the service because the Product is not available, they will immediately, but no later than within thirty days from the date of placing the Order by the User, inform the User, who will decide on further action regarding the submitted Order.
7. Orders can be placed 7 (seven) days a week, 24 (twenty-four) hours a day.
8. Adding a Product to the Cart is not equivalent to placing an Order. Products can be added or removed from the Cart at any stage, until the Order is placed, in accordance with section 3 point 6) above.
9. For the purpose of concluding a Sales Agreement, the User must have an active email account.
10. A User with an Account has access to current information on the stage of fulfillment of a given Order in the "My Account" tab. Irrespective of the above, the Service Provider also informs each User on an ongoing basis, by email, about the individual stages of Order fulfillment.

§ 4
PAYMENT METHOD

1. The Store offers payment methods for Products, described in detail on the Store's website in the "Payment methods" tab and additionally displayed to the User from the Cart level, at the stage of placing an Order described in § 3 sec. 2 point 2) of the Regulations. In particular, payment for Products can be made in advance, and in the case of choosing the personal collection option, also upon collection, with the proviso that the payment on collection method does not apply to Orders including Digital Content not delivered on a tangible medium.
2. In the case of choosing prepayment, the User should pay for the Order in the amount indicated in the Order summary submitted in accordance with § 3 sec. 3 of the Regulations, immediately after placing the Order. If payment for the Order is not credited to the Service Provider's bank account within 3 (three) working days from the date of placing the Order, the Service Provider will set an additional deadline for the User to make the payment and inform the User thereof on a durable medium (e.g., email). If the second deadline for payment expires without success, the Service Provider will send the User a statement on a durable medium declaring the cancellation of the submitted Order and will refund to the User any amounts paid so far for the Order, immediately, no later than within 14 days from the date of the statement of Order cancellation.
3. The User bears the costs of fulfilling the Order according to the prices and taking into account the amount of delivery costs applicable at the time of placing the Order.
4. The prices of Products and the costs of Product delivery provided in the Store may change, in particular in the event of a change in the price lists of services provided by the entity performing delivery services. This provision does not apply to the fulfillment of Orders that have already been placed by the User, in accordance with § 3 sec. 3 point 6) of the Regulations.
5. Current Product prices are visible next to each Product, and the amount of delivery costs is described in detail on the Store's subpage, in the "Shipping" tab. Product prices and delivery costs are also always visible at the Cart level, at the stage of placing the Order described in § 3 sec. 2 point 2) of the Regulations. The total amount due for the Order, including the total price of the Products and delivery costs, taking into account all discounts, is displayed to the User before placing the Order, at the stage described in § 3 sec. 2 point 6) of the Regulations.

§ 5
DELIVERY FULFILLMENT

1. Ordered Products are delivered in one of the delivery forms selected by the User at the stage of placing the Order, described in § 3 sec. 2 point 2) of the Regulations, in accordance with the data, including the address indicated in the Form, during the ordering process, and for Users with an Account – to the address indicated during registration or another address provided by the User when placing the Order.
2. Detailed information about shipping forms, along with shipping costs and estimated delivery times for each shipping form, are available on the Store's website in the "Shipping" tab and are visible from the Cart level during the User's ordering process, with the proviso that the weight limit for Products within a single Order is 75 (seventy-five) kilograms. If the weight of the ordered Products exceeds 25 (twenty-five) kilograms, the Service Provider is entitled to deliver the shipment in parts.
3. In the case of non-standard shipments, i.e., other than those indicated in section 2 above, in particular in the case of shipments of Products weighing more than 75 (seventy-five) kilograms, the costs, method, and delivery time are agreed individually with the User via email: tajnekomplety@fundacja-karpowicz.org
4. Orders are typically, as a rule, processed daily on business days, i.e., from Monday to Friday, excluding Saturdays, Sundays, and public holidays, between 8:00 AM and 4:00 PM. Orders placed and paid for by 12:00 PM on a business day are usually processed on the same day, and after 12:00 PM – on the next business day.
5. The Service Provider makes every effort to ensure that the Order is completed and the Products are shipped within 1 (one) business day from the date of acceptance of the Order for fulfillment, in accordance with § 3 sec. 5 of the Regulations. Products are delivered to the User within the time specified for the given delivery method. Detailed information on the specific delivery time of Products is provided to the User before placing the Order in accordance with § 3 sec. 2 point 6) of the Regulations and, additionally, in the email confirmation of the Order placement.
6. The Service Provider informs that all deadlines indicated in sections 4-5 above are estimated and may change in exceptional situations (e.g., pre-holiday period), including due to a large number of Orders or for reasons beyond the Service Provider's control (e.g., due to circumstances on the part of courier and postal service providers).
7. The User is obliged to collect the Products in accordance with the rules, including within the deadline applicable to the given courier or postal service provider, selected by the User during the ordering process. In the case of choosing the personal collection option, the User is obliged to collect the Products within 14 (fourteen) days from the date of receiving an email from the Service Provider informing that the Products are ready for collection.

§ 6
COMPLAINTS; PRODUCT COMPLIANCE WITH THE AGREEMENT

1. In the case of Sales Agreements concluded with Consumers, the Service Provider is responsible for the lack of conformity of the Product with the Sales Agreement, on the terms specified in chapters 5a and 5b of the Act of May 30, 2014, on consumer rights (Journal of Laws 2014 item 827, as amended).
2. In the case of agreements concluded with Users who are not Consumers, pursuant to Article 558 § 1 of the Act of April 23, 1964 - Civil Code (Journal of Laws 1964 no. 16, item 93, as amended), the Service Provider's liability under warranty is excluded.
3. Complaints can be submitted via the communication channels indicated in § 2 sec. 7 of the Regulations, with the proviso that telephone complaints should be confirmed by the User via email or in writing. It is recommended that, to facilitate the complaint process, the complaint include a description of the Product's non-conformity with the Sales Agreement.
4. The Service Provider will respond to the Consumer's complaint within 14 (fourteen) days. If the Service Provider does not present a position within the period indicated above, it is considered that the Service Provider has accepted the Consumer's statement or demand as justified. The Service Provider will provide the response to the complaint to the Consumer in the form indicated in the complaint submission, and in its absence – in the form in which the Service Provider received the complaint submission, either on paper or on another durable medium.

§ 7
WARRANTY

1. Products are not covered by the Service Provider's warranty.
2. Products may be covered by a warranty granted by the appropriate manufacturer or distributor of the given Product. In such a case, the content and terms of the warranty will be specified in the warranty document issued by the manufacturer or distributor and attached to the Product.

§ 8
WITHDRAWAL FROM THE AGREEMENT - PRODUCT RETURNS

1. On the terms and within the period specified in detail in the withdrawal information, which constitutes Appendix No. 1 to the Regulations, a Consumer concluding a Sales Agreement within the European Union may submit a statement of withdrawal from the Sales Agreement, without giving a reason.
2. In the event of withdrawal from the Sales Agreement, the Sales Agreement is considered not concluded.
3. If the Consumer submitted a statement of withdrawal from the Sales Agreement before the Service Provider accepted their offer, the offer ceases to be binding.
4. According to Article 38 of the Act of May 30, 2014, on consumer rights (Journal of Laws 2014 item 827), the Consumer does not have the right to withdraw from, in particular, an agreement:
   a) for the provision of services for which the consumer is obliged to pay a price, if the entrepreneur has fully performed the service with the express and prior consent of the consumer, who was informed before the start of the service that after the entrepreneur's performance of the service, they will lose the right to withdraw from the agreement, and accepted this;
   b) in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy their individualized needs;
   c) in which the subject of the service is an item that deteriorates quickly or has a short shelf life;
   d) in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
   e) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
   f) for the delivery of newspapers, periodicals, or magazines, with the exception of a subscription agreement;
   g) for the delivery of digital content not supplied on a tangible medium, for which the consumer is obliged to pay a price, if the entrepreneur began the performance with the express and prior consent of the consumer, who was informed before the start of the service that after the entrepreneur's performance of the service, they will lose the right to withdraw from the agreement, and accepted this, and the entrepreneur provided the consumer with the confirmation referred to in Article 21 sec. 1 of the Act of May 30, 2014, on consumer rights (Journal of Laws 2014 item 827).

§ 9
PERSONAL DATA

1. Users' personal data are processed in accordance with the principles described in detail in the privacy policy, available in the "Privacy Policy" tab on the Website.
2. The privacy policy also contains provisions regarding the use of cookies.

§ 10
PROVISION OF SERVICES

1. The Service Provider provides the following services through the Store:
   a) access to content on the Store's website;
   b) Shopping Cart;
   c) IT mechanisms of the Store's website used to support the Order placement process;
2. The provision of Services by the Service Provider is free of charge, subject to the obligation to pay the price for the Product resulting from the concluded Sales Agreement. The Service Provider is obliged to provide the Services with due diligence. Services are provided 7 (seven) days a week, 24 (twenty-four) hours a day.
3. With the exception of the Service consisting in creating and maintaining an Account, the other Services provided on the Store's website do not require the User to register beforehand or create an account, with the proviso that certain functionalities of the Store's website may only be available to Users with an Account (e.g., purchase of Digital Content, saving the contents of the Shopping Cart or Products added to the "Favorites" tab).
4. The service of accessing content on the Store's website is provided from the moment the User enters the Store's website and allows the User to browse and familiarize themselves with this content, at a time of their choice. The agreement for the provision of the above Service is concluded for a definite period and terminates when the User leaves the Store's website.
5. The service of creating and maintaining an Account is available after Registration in accordance with the Regulations and consists of providing the User with a dedicated panel within the Store, enabling them to save Products added to the Shopping Cart and the "Favorites" tab, simplify the Order placement process (e.g., by remembering delivery address details), modify data provided during Registration, track the status of Orders, and view the history of already completed Orders. Creating an Account in the Store is also a condition for concluding a Sales Agreement for Digital Content and allows the User to download this Digital Content via the Account. The agreement for the provision of the Service consisting in creating and maintaining an Account in the Store is concluded for an indefinite period, from the moment the User registers, in accordance with the principles described in § 4 sec. 2 of the Regulations.
6. The User may terminate the agreement for the provision of account creation and maintenance services at any time and without giving reasons, by sending a relevant statement via the communication channels referred to in § 2 sec. 7 lit. a) or b) of the Regulations. The Service Provider will delete the Account within 30 (thirty) days from the date of receipt of the User's statement in this regard. After deleting the Account, the User permanently loses access to all data collected within the Account, including Digital Content made available within the Account.
7. The Shopping Cart Service consists of enabling the User to store Products selected by the User marked as available in the Store, in order to complete an Order, by freely adding and removing Products, managing ordered Products, including calculating the Order value. The agreement for the provision of the Shopping Cart Service is concluded when the User adds a Product to the Shopping Cart. The agreement terminates, whichever comes first, at the moment:
   a) the User removes all Products from the Shopping Cart;
   b) the User places an Order for Products placed in the Shopping Cart;
   c) the availability of Products in the Store changes in such a way that the Products placed in the Shopping Cart are not currently available for sale on the Store's website;
   d) only in the case of Users without an Account – at the moment the Store's website is closed or after 30 (thirty) days from the date of placing the Products in the Shopping Cart - depending on the User's browser settings regarding cookie handling.
8. The service described in paragraph 1 lit. d) above consists of providing the User with certain mechanisms, in particular fields, options, and a Form on the Store's website, to the extent necessary to place and complete an Order. The agreement for the provision of the Service referred to above is concluded for a definite period and terminates when the Order is placed or the User ceases to place the Order.
9. The service regarding favorite Products consists of enabling the User to create a list of favorite Products, regardless of their current availability for sale in the Store, and to manage such a list by freely adding and removing Products. The agreement for the provision of the Service in the above scope is concluded when the User adds a Product to the "Favorites" category. The agreement terminates, whichever comes first, at the moment:
   a) the User unlikes all Products added by the User to this category;
   b) the offer of Products in the Store changes in such a way that a given Product is permanently or temporarily removed from the offer and is no longer visible on the Store's website;
   c) only in the case of Users without an Account – at the moment the Store's website is closed or after 30 (thirty) days from the date of adding Products to the "Favorites" category - depending on the User's browser settings regarding cookie handling.
10. The Product availability notification service can be used by any User who, for a given Product marked as currently unavailable for sale on the Store's website, selects the "Notify about availability" option and provides their e-mail address for the Service Provider to send information about availability, when the given Product appears for sale on the Store's website, and then selects the "Subscribe" option and makes statements regarding acceptance of the Regulations and consent to the processing of personal data for the purpose of performing the Service. The agreement for the provision of the availability notification Service is concluded for a definite period, at the moment the User selects the "Subscribe" option and terminates, whichever comes first, at the moment:
    a) the User receives information about the availability of a given Product from the Service Provider;
    b) the given Product is permanently or temporarily removed from the Store's offer in such a way that this Product is no longer visible on the Store's website;
    c) after 1 (one) year from the User sending the Service Provider a notification about the availability of a given Product.
11. Any User can use the newsletter service by entering their e-mail address using the appropriate registration form provided by the Service Provider on the Store's website or by checking the appropriate box available during the Order placement process and making the required statements regarding acceptance of the Regulations and consent to receive commercial information electronically. The agreement for the provision of the newsletter Service is concluded at the moment the Service Provider receives the User's notification, as referred to in the first sentence above. The newsletter service consists of sending Users information electronically, in particular concerning the Service Provider, Products, or the Store, including commercial information.
12. The agreement for the provision of the newsletter Service is concluded for an indefinite period. The User can unsubscribe from the newsletter at any time by unsubscribing via the link included in each electronic message sent within the newsletter Service, and also by sending the Service Provider a message with information about resignation to the e-mail address: tajnekomplety@fundacjakarpowicz.org
13. The Service Provider may terminate an indefinite agreement for the provision of Services (e.g., Account or newsletter) if the User violates material provisions of the Regulations, and in particular if they provide unlawful content. The termination referred to above is permissible after an unsuccessful, single request to the User to cease the violations, with a specified appropriate deadline. The agreement for the provision of the Service terminates in such a case after 7 (seven) days from the Service Provider's delivery of the declaration of will to terminate.
14. By agreement of the parties, the Service Provider and the User may terminate the agreement for the provision of Services at any time.
15. Termination of an agreement for the provision of Services concluded for an indefinite period, by the Service Provider or the User, does not affect the rights or benefits acquired by the parties during the term of the agreement.
16. The Service Provider is entitled to block the User's access to all or some Services (e.g., Account), in the event of the User acting to the detriment of the Service Provider or other Users, the User violating legal provisions or the provisions of the Regulations, and also when blocking access to Services is justified by security reasons - in particular: the User breaking the Store's security or other hacking activities. Blocking access to Services for the reasons listed lasts for the period necessary to resolve the issue that constitutes the basis for blocking access. The Service Provider notifies the User of blocking access to Services electronically, to the address provided by the User.
17. The Service Provider informs that, in order to use the Services, it is recommended to meet the following technical requirements for cooperation with the ICT system: a computer with Internet access, an internet browser: Internet Explorer version 11.0 or newer with JavaScript and cookies enabled, Mozilla Firefox with JavaScript and cookies enabled, or Google Chrome. To use the Services, the User must have an active e-mail account.
18. The User is obliged to use the Services in a manner consistent with the law and good morals, taking into account the respect for personal rights and intellectual property rights of third parties. The User is prohibited from providing unlawful content. It is forbidden to use the Services in a way that unlawfully interferes with the functioning of the Store's website, e.g., by using specific software or devices, and by sending or placing any content on the website without the knowledge and consent of the Service Provider.
19. The Service Provider declares that the public nature of the Internet and the use of the Services may involve the risk of unauthorized persons obtaining and modifying User data, therefore Users should apply appropriate technical measures that will minimize the above-mentioned risks. In particular, they should use antivirus programs and programs protecting the identity of Internet users. The Service Provider never asks the User to provide any User data and information, including logins and passwords, in any form, except for cases explicitly described in these Regulations. The Service Provider also informs that any use of services provided electronically may involve risks, in particular such as:
    a) the possibility of receiving spam, i.e., unsolicited advertising (commercial) information transmitted electronically,
    b) the possibility of malicious software (malware, internet worms) operating in the network environment, spread by code replication,
    c) the possibility of security breaches to obtain Users' personal data and other information provided by Users, in particular for identity theft, by sending fake electronic messages resembling authentic ones,
    d) the possibility of finding weaknesses in the cryptographic system, and thus enabling its cracking or circumvention, and consequently the possibility of obtaining personal and confidential information for identity theft,
    e) the possibility of phishing by sending fake electronic messages deceptively resembling authentic ones, and consequently obtaining personal and confidential information about the User,
    f) unauthorized access to data by third parties,
    g) damage to the application code enabling data access in such a way that processed personal data will be falsified or destroyed,
    h) data interception during transmission in the case of distributed data processing using the publicly available Internet,
    i) data interception from an application enabling data access on a workstation used for personal data processing by specialized spyware and illegal transfer of this data outside the data processing location,
    j) damage or falsification of personal data by a computer virus interfering with the operation of an application enabling access to the database on a workstation used for personal data processing.
20. The User may submit complaints to the Service Provider regarding all matters related to the provision of Services. The provisions of § 7 para. 3 and 4 of the Regulations apply accordingly.
21. In the event of failures, defects or technical errors, there may be interruptions in access to the Store or parts of its functionalities until they are removed by the Service Provider. The Service Provider undertakes to take immediate action to restore the full functionality of the Store.
22. In the event of the need to introduce changes or updates to the Store's website, the Service Provider reserves the right to introduce interruptions in access to the Store or parts of its functionalities. The aforementioned interruptions are introduced, whenever possible, at night or on weekends.

§ 11
FINAL PROVISIONS

1. The Regulations are available free of charge on the Store's website in the "Regulations" tab, in a way that allows them to be downloaded, saved, reproduced, and printed at any time. At the User's request, the Regulations are also sent by e-mail to the e-mail address indicated by the User.
2. The content of these Regulations may be changed after prior notification to Users of the scope of the planned changes, no later than 14 (fourteen) days before their entry into force. Orders placed under the previous version of the Regulations are carried out in accordance with its provisions. The User has the right to terminate the agreement for the provision of Services concluded for an indefinite period, on the terms specified in § 11 of the Regulations, if they do not agree to the introduction of changes in the Regulations.
3. Any disputes arising between the Service Provider and the Consumer shall be settled by the common court competent in accordance with the provisions of the Act of November 17, 1964 - Code of Civil Procedure (Journal of Laws 1964 No. 43, item 296, as amended).
4. In the event of a dispute with the Service Provider, the Consumer has the possibility to resolve the matter amicably, inter alia, by:
   a) applying to a permanent consumer arbitration court;
   b) mediation;
   c) applying to the provincial inspector of the Trade Inspection;
   d) obtaining free assistance in resolving the dispute from the Consumers' Federation, by using the free consumer helpline at 801 440 220 or 22 290 89 16.
5. Any disputes arising between the Service Provider and a User who is not a Consumer shall be settled by the common court competent for the Service Provider's registered office.
6. The Regulations come into force on 01.07.2026.